Responsible Gaming

Here at Klaver Casino we pride ourselves with offering our players a safe and fair gaming environment. The safety of our players is guaranteed and one of the more crucial parts of our customer service offer. Thus, it is prohibited that minors ( under the age of 18 ) sign up and play on the Klaver Casino website. We also have a system where you, our players, can choose to close their account temporarily or permanently at anytime.

Playing the casino games that Klaver Casino offers should be a fun and exciting experience for adults only. In order to keep it fun for yourself, we recommend that you gamble responsibly and within your own budget. By gambling responsibly you will be able to enjoy the endless fun that Klaver Casino offers for longer. Here at Klaver Casino, we do our best to monitor players behaviour and check for warning signs that may indicate an addiction in our players. We also try give direct help and advice to our players via the customer support chats. How we support responsible gaming:

Exclusion of Minors
Concerns about family or friends
Characteristics of a gambling problem
Websites and groups that can help with gambling addictions
Closing of your account – temporarily / permanently
Setting deposit limits

Exclusion of Minors

Klaver Casino is only available for players aged 18 and over, under no circumstances should anyone below the legal age be allowed to sign up to our website. The age 18 is a guideline and will depend upon the legal age for gambling in your country. Klaver Casino performs a number of checks to determine whether the player is really 18 years or older. If we see that the wrong information has been given in any way, then we will immediately close the account and any money therein will be voided. It may also lead to legal action being taken on the player. For households with minors, we recommend you install filtering software on your computer to prevent minors from accessing our site.

Concerns about family or friends

For the majority of players who play in Klaver Casino, playing online casino games is just another form of online entertainment. Unfortunately however there are also players who have problems with gambling and for them it becomes a form of addiction. Here at Klaver Casino, despite our stringent observations, there are some cases that are not controlled. If you know of any friends or family members that suffer from gambling addiction and are active at Klaver Casino, we urge you to get in touch so we can provide the adequate help for the player in question. Please contact our customer service support and give us all the possible information about the player so that we can approach him or her and do our very best to help. Giving financial help to a person with a gambling addiction, is in reality no help at all. The player must admit his problem and seek help in order to overcome the addiction.

Characteristics of a gambling problem

In order to determine whether you may or someone close to you may be suffering from a gambling addiction, we have listed some questions you should ask yourself or the person in question to detect signs of addiction:

  • Have others ever commented on your gambling habits?
  • Have you ever lied to close ones about how much you have played and lost during gambling?
  • Have you ever lied to close ones about how much time you spend gambling?
  • Are arguments, frustrations, setbacks and stress reasons for you to turn to gambling?
  • Do you gamble alone for long periods of time?
  • Does gambling come before major commitments such as work or school?
  • Is gambling a means of escape from a feeling of boredom or unhappiness?
  • Do you use money that is meant for household bills and other important things to gamble?
  • Do you put gambling before your family and friends?
  • Do you always end up spending much more money than planned trying to win back lost money?
  • Do you continue to gamble until every last penny is spent?
  • Have you ever stolen or borrowed money to be able to finance your gambling needs?
  • Does gambling give you depressive or suicidal feelings?

Ultimately, the person in question is the only one who can get help. The first step is to admit you have a problem then go on to seek help and advice from a friend, relative or even one of the many websites and groups available to get you back on track. There are many free support groups that operate 24/7 and will give you the best advice to overcoming your addiction.

Websites and groups that can help with gambling addictions

Here you can find a list of some websites and organisations that can help you back on your way to leading a gambling addiction free life. These are just a few of the available programmes out there that can help the individual deal with this problem.

http://www.gamblersanonymous.org/
http://www.gamcare.org.uk/

This last site is from British origine. We do not offer games of chance to residents of the UK. We think it’s worth to leave this referel URL on our Responsible Gaming page due to the fact that it has a lot of usefull information.

Closing of your account – temporarily / permanently

Closing your account with Klaver Casino is very simple, you can choose between a temporary closure or a permanent closure. These options can be found at the bottom of your account information page once you are logged in. The temporary option closes you account for either 30 or 60 days, depending on what you prefer. A complete closure means, as the name implies, your account may not be reopened. Once you have made the choice to permanently delete and close your account then you will not be allowed to return, this decision is final and irreversible.

Setting deposit limits

At Klaver Casino, the daily limit for players is anything up to 10k, so the player can then choose to deposit how much he or she wants from that amount. However there are some players who would like to curb their daily deposit, this is easily done by activating a deposit limit of your choice. You have the option to choose a daily, weekly or monthly deposit limit, which Klaver Casino will adhere to and will not accept any deposits over the amount agreed upon. Of course you can deposit a lower sum than the agreed amount but no higher. This will give you more control over your money and game playing. However, we suggest that if the player is having real problems with gambling then a temporary or permanent closure in conjunction with seeking help from one of the organisations available is always a better solution. To change or delete the preset deposit budget, you must contact a member of the Klaver Casino customer support team. Once the request to change your deposit limit has been made, there will be a 7 day cooling down period before action is taken to reverse the deposit limit.